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26-27 June 2019 | ExCeL London

26 - 27 June 2019 | Excel London

26 - 27 June 2019 | Excel London

DON’T LET MEDICATION MANAGEMENT BE YOUR ONGOING PROBLEM

Effective medication management has been an ongoing problem for care homes for a number of years. Reports show that almost 70% of residents have experienced at least one error in their medication regime. Now, new technology is helping Avery staff tackle this serious issue by reducing the risks associated with using a paper medication administration record sheet (MAR) in managed care homes.
On average, residents in care homes take an average of 7.2 medicines per day. With each additional medicine comes an increased risk of errors in prescribing, monitoring,  dispensing and adverse drug reactions.
Julie states, “At Avery Healthcare, we needed a simple solution to ensure that our  residents were receiving the right medication
at the right time. We currently have 50 homes, so our teams are dealing with many complex medication regimes every day. We found that the staff’s time was regularly taken up for long periods with medication management. These processes are not only time-consuming but also reduce the time
dedicated to face to face resident care.
“Initially, we decided to run a pilot scheme across two of our homes using Omnicell eMAR as it was really user-friendly and provided a robust audit trail. In addition, the dashboard presents an oversight of medication rounds within the homes. The system gathers information, provides prompts and accurate instructions for our staff and gives managers real-time medication administration data at the touch of a button.”
Each individual medication is identified through a barcode applied in the pharmacy.
Medication can then be tracked at all stages from check-in at the care home and  administration to the resident, to unused items that are disposed of or returned to the pharmacy. The system uses on-screen photograph identification and provides important medical history for each resident.
It includes a simple alert and verification
system to minimise the risk of medication
administration errors in the home. Each staff

member has their own log-in details which
enables robust auditing.
Julie added, “Prior to using Omnicell eMAR
the checking in of medication would take 5 hours per floor, totalling 15 hours of staff
time per month for 3 floors. Since we have
introduced the system this has been reduced
significantly to 2 hours per floor which is now only 6 hours per month. This reduction of 60%, means our staff can spend more time providing face-to-face patient care.
“Our staff have really embraced the new system, so much so that we are now  expanding the trial across 6 homes.”

References

  1. Medication errors in nursing and residential care homes, CHUMS, 2009
  2. Medication errors in nursing and residential care homes, CHUMS, 2009
  3. The Right Medicine: Improving Care in Care Homes, Royal Pharmaceutical Society, February 2016.

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