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26-27 June 2019 | ExCeL London

26 - 27 June 2019 | Excel London

26 - 27 June 2019 | Excel London

PRACTICAL WAYS THAT QUALITY COMPLIANCE SYSTEMS (QCS) CAN HELP TO REDUCE YOUR ‘REGULATORY BURDEN'

Policies, policies and policies are probably the three things that services are most concerned about when thinking whether the care and support being provided is up to date, relevant, following Best Practice or meeting the ever-changing legal environment in which we work.

Services that manage their own policies do this to varying success, and even when they have produced what they think is a very good policy, with clear content, that is easy to understand and implement there may be problems. For example, when the policy has just been written the temptation is to put your feet up and admire the excellent work that has been done, but how do you know that the regulations aren’t going to change tomorrow, and you could be back to square one! I often think a policy is like a DBS check – it is only valid on the day it was written, and could soon be out of date.

Also writing effective policies is extremely time consuming, and takes you away from the purpose of your service – providing excellent care and support to people that use your service. If you are locked away researching, writing and reviewing policies how can you be supporting staff to deliver high quality services or understand what the people that use your service want or need?

It must also be remembered that a good policy doesn’t stand alone, it is usually interdependent with other policies, and they support each other. It could be argued that a chain is only as strong as the weakest link, and the same is true for policies, the system may fail due to one policy not being up to date or contradicting with other aspects of the policy area.

So, how can we help solve these problems for you? At Quality Compliance Systems (QCS) we live and breathe policies and have a highly developed process to share customised, up to date, relevant and bespoke policies to support the delivery of effective care across all the areas that you need. But it is far more than just policies, it is a full management system that guides you through everything you need to run your service. Your staff can access the full system via the QCS App, you can develop reading lists to ensure staff are aware and understand the content, there are self-audit tools and a full range of templates to support the delivery of care.

All these materials we provide free you up to focus on delivering ‘outstanding’ care, establishing the vision for your service, and supporting staff and people that use your service. All this with the knowledge that the policies that support what you do are always up to date and show you a path through the jungle that is running a care service!

Please contact us so we can show you how we can help you deliver outstanding care! To find out more, or to request a no-obligation FREE trial which will give you 24 hours access to the QCS system, visit www.qcs.co.uk or call 0333 405 33 33.
The QCS App is available for download from the Apple App store or the Google Play store.

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