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26-27 June 2019 | ExCeL London

26 - 27 June 2019 | Excel London

26 - 27 June 2019 | Excel London

SEYMOUR HOUSE PROVIDES QUALITY CARE WITH MIELE PROFESSIONAL

Seymour House is a family run 40 bed residential care home in Rickmansworth, Hertfordshire that provides 24 hour residential and dementia care.

Owner Salim Rhentulla’s parents set up the business in October 1986 and have now handed the company over to Salim and his sister. A family orientated establishment, Salim looks after the business side of things, while his sister focuses on maintaining the quality of care. The care home is dedicated to creating a warm welcoming environment and providing the highest standard of care, comfort and support. They help their residents have the maximum control over their lives, while delivering the necessary care and attention.

Salim recently made the decision to expand Seymour House by another 10 rooms. With the development in mind, Salim decided he needed to futureproof the laundry in order to cope with the expansion, without compromising on the standard of care.

Seymour House experienced many issues with their previous laundry equipment and were left without machines for days at a time. In a busy care home, maintaining an effective, working laundry is of high importance, so Salim and his sister researched the most reliable products that would last year on year. It was Miele Professional’s reputation of quality and reliability that led them to invest in the brand.

Speaking with their dealers, First Choice Marshalls, they were reassured that the cost savings for the care home over the life of the machines made the upfront investment well worthwhile. They decided to invest in Miele Professional’s PW6207 20kg washer and PT8403G 16/20kg gas dryer. Salim has been impressed by the responsiveness of the dealers who come out to service calls as quickly as possible.
Salim also feels that the Miele Professional machines live up to their reputation, commenting;

“We’ve found the Miele Professional machines to be efficient and effective. It’s great that we can finish our laundry much earlier in the day, which leaves us time to do other things in the home. The quality of the finish is fantastic too! Being able to wash very delicate items and having the confidence that they will be cared for with the honeycomb drum is vital.

Ensuring the best quality of care is so important to us and it’s great that when the residents’ sons and daughters come to visit they can see and smell the lovely clean clothes in their parents’ wardrobes. Through this our care service and reputation remains strong and our rooms are always in demand.”

 

For more information on Miele Professional’s products, please phone 0845 365 6636 or visit us at http://www.miele.co.uk/professional.

To download the on-premises laundry e-book log onto https://www.miele.co.uk/ media/ex/gb/Professional/Miele_Reads/Onpremiselaundry_ebook.pdf

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