Ms Hardcastle decided to introduce CareDocs, as it is a complete care planning and home management system that included a set of policies and procedures, and now everybody loves it!
Policies and Procedures
Ms Hardcastle found the library of policies and procedures that come with the CareDocs system to the point and simple to use. After downloading the policies, she made the necessary amendments, and then could see when all her staff had read each policy and procedure.
Ms Ann Schorah could also see the benefits of the CareDocs care planning process, including the time saved, the money saved in paper and ink, and the ease with which they can be updated.
After sitting with the Registered Manager, Ms Schorah, to review the first resident’s care plan, Ms Schorah then felt confident to complete the rest, as she found the assessment comprehensive yet easy to use.
The care plans are now completed in less than half the time that they were previously, and are far more person centred than before. Ms Hardcastle especially likes the ability to choose between first and third person care plans at the click of a button.
Staff were initially hesitant to use the system, but after a “great” training session from CareDocs, Ms Hardcastle introduced various features to staff one at a time. Firstly, only care plans were completed on the system, followed by food and fluid balance records, and then all daily notes etc. This gave the staff the time to understand and be competent working with the CareDocs system.