2020 – A Testing Ground For The Remote Consultation

24 Feb 2021
Digital Transformation

COVID-19 has been a huge stress test for the NHS, but in creating safer ways to manage appointments without comprising quality of care, it has also normalised many aspects of Digital First Care - particularly with remote GP appointments by telephone.

Join Ciaron Hoye, Deputy Chief Information Officer, NHS Birmingham and Solihull Clinical Commissioning Group and NFON’s NHS Specialist, Scott Somenthal as they discuss the unique digital challenges GPs have faced during the pandemic and why, according to NHS Digital Statistics, telephone consultations are still patients' preferred choice of communication.

Ciaron Hoye, Head of Digital - Birmingham and Solihull CCG
Scott Somenthal - NFON