Redesigning primary care using a single care navigation platform

18 May 2022
Digital Transformation Theatre One

The pandemic prompted primary care providers to rethink how they deliver aspects of care – online consultation tools were rolled out rapidly at the start of 2020, and whilst there were some clear benefits in the immediate term, it didn’t necessarily help practices redesign care in the longer-term. Dr Miles Langdon, GP and Chief Medical Officer at Lakeside Healthcare, and Kerry Gardner, Group Lead Nurse at Lakeside, will discuss how the group’s eight practices moved from multiple different online tools to a single digital triage and navigation platform, to help fundamentally transform the way patients are assessed and cared for. They will cover why Lakeside decided to consolidate their digital capabilities and chose to rollout the Doctrin platform, as well as the impact for staff and patients, including a 90%+ patient satisfaction score within 10 days of the go-live.

Kerry Gardner, Group Lead Nurse - Lakeside Healthcare

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Dates and venue

18-19 MAY 2022 + ExCeL LONDON

Until Show Opens: