People at the Heart of Technology - Giving people the power to choose how they want to live

Beyond Housing has recently combined its three telecare services into a single organisation; Reach & Respond, and this session will reveal insights from its engagement with customers to gain insight into what’s important to them now and in the future, to ensure co-production has a major role in the way services are designed and developed. It will also share Beyond Housing’s approach to developing a five-year strategy to ensure it is investing effectively in the digital future, and how it plans to use technology to create services that are more integrated, personalised and preventative to help support long term tenancies.