Re-watch past webinar recordings below!

Past webinars - watch the recordings:

23. The Health & Social Care Summit - Why Tech Will Support, Not Replace, People-Focused Care

Tuesday 20 July 2021 at 11:00 AM 

As care homes and social care were catapulted into the centre of the UK’s COVID-19 response, the conversation changed around technology and people-focused care. As we look into a life beyond the immediate challenges of the pandemic, how has this conversation — and the expectations of your carers and your residents — changed?

Learn how technology and training will shape the future of UK care homes, quality assessment and compliance with your people at the centre. Understand the results of an exclusive survey of the care sector and learn how has COVID transformed the resident experience and what carers are looking for in an employer of choice


  • How can technology complement your carers and improve the resident experience?
  • Get the results of an exclusive care sector survey to understand the future of the care sector from many perspectives.
  • What does a good employer look like now? How can you be a quality employer and retain your carers longer?
  • What are the regulatory changes and expectations post the COVID crisis?
  • What is the future of quality assessment in care homes? How should you prepare?
planday webinar

22. Learn Faster and Better Together: The Power of After Action Review
Wednesday 26 May 2021 at 11:30 AM

The broad aim of the webinar is to promote After Action Review (AAR) as a valuable tool to promote learning and patient safety improvement.

We want to:
• Show how AAR can support, empower and enable teams to identify learning and good practice
• Share knowledge on how to apply AAR for impact
• Excite potential new users to adopt this approach

Judy Walker, a leading expert in AAR and its adoption for impact in healthcare, will set the scene explaining ‘What is AAR, why is it so valuable and what helps successfully embed it in organisations.”

To demonstrate that AAR is a practical and valuable ‘how to tool,’ we want to share case study evidence from healthcare clinicians and leaders. We’re looking to showcase the experience of 3 or 4 organisations, sharing why they have adopted AAR and the benefits planned and impact.

Learn faster and better together webinar


21. The Untapped Potential of Home Care |

Thursday 20 May 2021 at 1:00 PM

Could technology help us to identify risks sooner and make clinical decisions faster?

Could it help us to improve outcomes and keep people living healthily at home, for longer?

Birdie and Fosse Healthcare certainly believe so.

Join Birdie’s Chief Integrated Care Officer, Malte Gerhold, and Fosse Healthcare’s Managing Director, Volt Sacco, live, where they’ll be discussing how enabling care workers to play a pivotal role in spotting early deterioration of older adults at home can contribute to reducing costs across the NHS care pathway. And, they'll highlight the ways that technology can help us reduce 'revolving door' patients to keep people at home for longer

This webinar has been produced by: Birdie, Fosse Healthcare and The Residential & Home Care Show (part of Health Plus Care).

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20. Optimise Your Workforce in The Ever-Changing Landscape of Social Care - Thursday 10th December 2020, 11am-12pm

During this webinar, we will start off by covering some of the trends we see in the social care sector and what significance these will have for social care providers in 2021 and beyond.

Common challenges and limitations within the social care sector will be mapped out to get a better understanding of what impact these have on businesses and how you can overcome them.

In the future, optimising how you manage your workforce will be crucial and we will discuss key drivers for how to do this successfully from an employee, employer, and business perspective.

There will be an emphasis on the importance of efficient communication with your staff and what role technology will play in ensuring future business optimisation.

Quinyx webinar




19. Building Open Healthcare Platforms with Trusted Cloud Solutions - Wednesday 2nd December 2020, 11 AM - 12 PM

Healthcare ecosystems are facing unprecedented challenges as the need to collaborate online and in real-time towards a shared goal has never been higher. Organisations have had to leverage cloud solutions to accelerate their digitalisation plans and advance the experience provided to patients and professionals.

To support healthcare players in their digital transformation journey Sopra Steria, OVHcloud and Axway have developed a strategic partnership based on their shared values around trust and agility. Each partner brings complementary expertise in secure and trusted cloud solutions (OVHcloud), digital platforms management (Sopra Steria) and secured API management (Axway) to provide an end-to-end trusted digital solution.

Join us for a live exchange hosted by subject matter experts Yves Nicolas, Group CTO at Sopra Steria, Bradley Harrad, Product Marketing at OVHcloud and Eric Horesnyi, VP Catalysts at Axway.

This webinar has been produced by: OVHcloud and The Digital Healthcare Show, part of Health Plus Care.

Ovhcloud webinar



18. Why Healthcare Needs A People-First Approach to Digital Transformation - WebinarThursday, October 22, 2020 · 11:00 AM - 12:00 PM BST

This webinar has been co-produced by: Egress, The Digital Healthcare Show and Cloud & Cyber Security Expo.

In today’s world of multidisciplinary care, good communication between professionals and with patients makes all the difference.

The digital transformation the sector was already undergoing pre-pandemic to replace postal and fax systems with email has been dramatically accelerated by COVID-19. 94% of organisations are now sending more emails due to remote working and distanced service delivery.

But more email means more risk to patient data. In fact, email data breaches happen every 12 working hours.

With busy clinical and administrative staff focused on delivering high-quality care, it’s time for security solutions stepped up to eradicate the everyday mistakes they make, such as attaching the wrong file to an email or adding an incorrect recipient.

Join this webinar as we discuss the importance of human layer security within digital transformation to ensures patient data is kept secure, while also facilitating the email communications that are fundamental to multidisciplinary care.

Key learning points:

  • Understand how putting employees at the heart of your security strategy can preserve their focus on care delivery and protect patient data as it’s being shared
  • Find out how the COVID-19 pandemic has amplified digital transformation – and risk – for the UK’s healthcare sector
  • Gain insight into the advances in technology available today that can detect mistakes and stop security breaches before they happen



  • Clive Flashman, Chief Digital Officer, Patient Safety Learning
  • Dr Saif F Abed, Founding Partner & Director, Cybersecurity Advisory Services, The AbedGraham Group
  • Sudeep Venkatesh, Chief Product Officer, Egress

Cloud webinar


17. Responding To The Treatment Backlog Safely

Wednesday 16th September 2020, 11:00-12:00 AM

COVID-19 has had a devastating impact on access to non-COVID care and treatment. We know there are over a million extra patients awaiting hospital treatment. The NHS has issued guidance for ‘accelerating the return to near-normal levels of non-COVID health services, making full use of the capacity available in the ‘window of opportunity’ between now and winter.’ 

In this webinar we will be discussing these issues with front-line clinicians and patient safety experts.

Key Learning Points:

•    Front line workers perspectives, health and social care
•    RCP estimates of speciality capacity
•    Safe staffing levels 
•    Safe care and new guidelines
•    Engaging and informing patients and for them to present for care
•    Managing patient deterioration whilst waiting
•    Prioritisation and inequality issues



16. Take, Test and Treat – ask the experts

Thursday 10th September, 14:00-15:00 PM

Panel discussion chaired by Ed Jones, former Chief of Staff to the UK Foreign Secretary, Jeremy Hunt MP. The panel features Lord O’Shaughnessy, and Dr Ron Daniels, and will tackle the issues around blood cultures and testing in the current COVID-19 climate. 



15. Pandemic or no pandemic – the threat of infectious disease - Part of the Take, Test and Treat Webinar Series

Thursday 10th September 2020, 10:00-11:00 AM

Session will discuss NHS acute sector experiences during the peak of COVID-19 in Spring and Summer of 2020, reflect on global figures and sequalae and contrast with sepsis on a national and global scale including the importance of AMR.

5 Key Learning Points:
1) Understanding of the impact of COVID-19
2) Learn about after effects of C-19 and sepsis in survivors
3) Remind ourselves about the global scale of sepsis
4) Understand this in the context of AMR
5) Reflect on global and national policy strategies



14. Blood Culture - An organisation’s journey to patient safety  - Part of the Take, Test and Treat Webinar Series

Wednesday 9th September 2020, 10:00-11:00 AM

Key Topics:

1. Early Appropriate Antibiotic Therapy Saves Lives in Sepsis.
2. Blood culture (BC) is the gold standard reference method for diagnosis of sepsis and for ensuring adequate antibiotic treatment of sepsis however; BC is not just for sepsis: Identification of a pathogen from a positive BC helps prevent development of sepsis in a clinically stable patient by guiding effective treatment and control of focus of infection.
3. BC promotes antimicrobial stewardship through targeted antimicrobial therapy in patients with positive BCs and de-escalation or discontinuation of antibiotics in those with negative BCs.
4. Optimisation of pre-analytic phase of BC pathway; from collection at the bedside to incubation of BC into the analyser, is critical for pathogen detection and impacts on the BC positivity rate.
5. Adequate volume of blood should be sampled prior to initiation of antimicrobial therapy and BCs should be promptly incubated.



13. Evolution of blood culture testing - Part of the Take, Test and Treat Webinar Series

Tuesday 8th September 2020, 14:00-15:00 PM

Working alongside the government, and other healthcare bodies, BD is looking to the future of diagnosticsegy, and an overview of what the future could look like. and testing. This is a chance to hear from BD’s experts on current strat

1. Evolution in testing, changing practices and the role of efficient and evidence-based blood cultures in safe diagnostic systems.
2. Building the best future blood culture pathway for clinicians, patients and digital labs. Using current new learning to embrace the right technology in the right part of the pathway.
3. The whole picture of a patient needs to be understood, and blood tests can’t be seen in isolation. How blood culture testing will sit alongside other disciplines (swab testing, CT scans) and ensure the most accurate diagnosis.
4. Broadening the national and local networks of microbiology experts. Sharing best practice and NHS-I helping align 29 networks.
5. Accountability and understanding for the blood culture pathway from beginning to end.



12. Is your blood culture pathway harming or helping patients - Part of the Take, Test and Treat Webinar Series

Tuesday 8th September 2020, 10:00-11:00 AM

An optimised blood culture pathway has the potential to improve patient outcomes, shorten length of hospital stay, improve antimicrobial stewardship, and reduce health service costs.

Five key learning points:
1) A timely positive blood culture has several beneficial outcomes
2) The majority of blood culture pathways are not performing to anywhere near their full potential
3) Avoidable delays along the blood culture pathway are measured in days rather than hours.
4) Audit is key to understanding and improving the blood culture pathway
5) Optimisation of the pre analytical phase of the blood culture pathway is critical both to speed and number of bacteraemias  detected.



11. The COVID effect - Chronic Conditions and Pain Management 

Recorded Wednesday 12th August 2020, 2:00-3:00 PM

Our panel of cross sector experts will explore how the pandemic has hugely altered the treatment of patients with chronic conditions, and specifically delayed the pain treatments of an estimated 150,000 people. We will discuss how best we can look after the increased number of ‘left behind’ patients requiring pain management, and how we can build clinician understanding and education on the available solutions. We be examining what post-Covid pain management could look like, how we can use technology to appropriately care for complex patients (e.g. taking controlled drugs, needing care at home) and how we can address unmet clinical needs. 


Chair: Dr Mala Mawkin, Digital Health Podcast Host for Royal Society of Medicine, Cellen, Forbes 30 Under 30 Doctor

  • Yousaf Ahmad, Chief Pharmacist of Care UK, General Pharmaceutical Council Board Member [this is a shortened version of title for the banner please use full title on the bio page]
  • Dr Natasha Curran, Consultant in Anaesthesia & Pain Medicine, Medical Director at Health Innovation Network, Joint Director of Clinical Strategy Kings Health Partners
  • Dr Haggai Sharon, Honorary Consultant at the Pain Management & Neuromodulation Centre at Guy's & St Thomas' NHS Foundation Trust



10. An update from the Care Quality Commission (CQC)

Recorded Thursday 23rd July 2020, 1:00-2:00 PM

Produced by Health Plus Care, The Care Show and Care Quality Commission (CQC).

Join Sue Howard, CQC's Deputy Chief Inspector of Adult Social Care to hear more about the future of regulation beyond the pandemic. 

In March, CQC made the decision to stop routine inspections during the outbreak in part to protect people by limiting the number of people entering care homes and risking the further spread of the coronavirus. CQC put in place their emergency support framework (ESF) tool to facilitate structured conversations with providers to check-in, support and advise.

As the situation evolves and the impact on the health and social care system changes, CQC will be adapting the ESF tool to be used alongside their responsive visits  and a managed return to routine inspection of lower risk services in the autumn. Inspectors are now scheduling inspections of higher risk services to take place over the summer. 





9. Covid-19 – developing a population health-powered response

Recorded Tuesday 7th July 2020, 12:30-2:00 PM

This webinar will demonstrate how Population Health Management is being used as a powerful tool in the response to COVID-19 at the level of system, place and neighbourhood and individuals.

Our panel will share how they are using Population Health approaches to enable local partners to collectively take more informed decisions to plan and deliver more effective interventions to tackle COVID-19. We will also look at how Population Health can be used to tackle the hidden health impacts of the pandemic, protect BAME and other at-risk communities and to reduce inequalities. There will be concrete examples of successful PHM approaches at all four levels with practical advice on how to get started and make good progress.

There will be plenty of opportunity for discussion and Q&A throughout the webinar and useful resources to download to support you to start planning your own population health initiatives around COVID-19.

Expert speakers include: 

  • Dr Sakthi Karaunanithi, SRO, Prevention and Population Health, Healthier Lancashire and South Cumbria 
  • Jacquie White, Director of System Development, Primary Care and System Transformation, NHS England and NHS Improvement.
  • Dan Alton, GP Partner, Wargrave Surgery, Berkshire
  • Katie Summers, SRO Population Health Management BOB ics and Operations Director and CIO, NHS Berkshire West CCG
  • Jason Bowles, Health and Wellbeing Advisor/ Link Worker, Wokingham North Primary Care Netowork (PCN) and Involve Community Services.




8. Tech4cv19 - the Call to Arms

Recorded Friday 3rd July 2020, 12:00 - 1:00 PM

This webinar will introduce Tech4cv19, the call to arms to support both tech suppliers and care organisations during COVID19 and share examples of companies who pivoted to provide additional support. The webinar will ask how we can continue this level of collaboration and can we sustain this shift in working practices to benefit all in the future? 

Our guest speakers will share with you what they have learnt from their experience: 

Chair: Nicola-Haywood Alexander, Co founder, Tech4CV19  


  • Hassan Chaudhury, Digital Health Lead, Healthcare UK
  • Steven Killick, Product Manager, WiFi Spark  
  • Pramod Prabhakaran, NHS Consultant Neuropsychiatrist/International Business & Partnerships, Imperial College Health Partners
  • Katz Kiely, Founder, Frontline Live
  • Mat Oram, CEO and Co-founder, AdviseInc




7. Import and International collaboration opportunities for e-health – UK and Dutch perspectives

Recorded Thursday 25th June 2020, 1:00pm-2:45pm

This webinar will be an ‘international collaboration e-health afternoon’ with the Netherlands Business Support office and the UKTI, exploring the challenges and opportunities presented by Covid-19 for international businesses.

The session will be begin with a scene setting from Hassan and Team around import and export, where we currently stand in health and social care and the opportunities that now exist.

Free to attend, this webinar has been brought to you by The Digital Healthcare Show, NBSO and Healthcare UK.

Chair: Hassan Chaudhury, Digital Health Lead, Healthcare UK 

The Expert Speakers:

  • Dr Linda Magee OBE, NHS Investment Specialist , Healthcare UK 
  • Pramod Prabhakaran, NHS Consultant Neuropsychiatrist/International Business & Partnerships, Imperial College Health Partners 
  • Omar Butt, Innovation Account Lead, Imperial College Health Partners
  • Yosef Safi Harb, Founder, Happitech
  • Thomas Timmers MSc, Founder & Researcher, Patient Journey App

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Watch Webinar Recordings:

6. Locally Designed, Nationally Scalable Remote Access Transformation Using VDI Technology

Recorded Wednesday 11th June 2020, 11:00am-12:00pm

Exploring public sector/ private sector collaboration delivering remote access transformation using VDI technologies, we will look at why these are solutions for the current times and for the future; providing easy access to patient data, use of any device, accelerated speed of change, strong cybersecurity, and options for future rollout to help shape the future of health and care.

Chair: Andy Kinnear, Digital Health & Care Advisor, Andy Kinnear Consulting Ltd

The Expert Speakers:

  • James Butler, Chief Technology Officer, Trustmarque
  • Hema Purohit, Business Transformation & Healthcare Strategist, Advisory Services, VMWare
  • Damian Williams, Birmingham GP
  • Lauren Bevan, Head of Health and Social Care, BJSS

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5. Reimagining healthcare: Inspiring The next generation?

Recorded: Thursday 4th June 2020 · 11:00am-12:00pm

Looking at inclusion and diversity within health and social care to look at inspiring the next generation to forge careers in healthtech. This webinar will look at the different perspectives and backgrounds of people who work within healthtech to help shape the future.

Chair: Mala Mawkin - Digital Health Podcast Host at Royal Society of Medicine

The Expert Speakers:

  • Nicola Haywood Alexander - Certified Health CIO (International), CEng, MBA, Digital Sense-maker, Leader and Strategist
  • Rachel Murphy - Chief Executive Officer, Difrent Group
  • Adrian Byrne - CIO at University Hospital Southampton NHS Foundation Trust (UHSFT)
  • Cleveland Henry - Director of Cloud at UKCloud Health
  • Nadine Hachach-Haram - Founder & CEO, Proximie

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4. Health Plus Care in the hot seat with Roy Lilley and Guy Gross - "Is Covid moving integration forward"

Recorded: Wednesday 27th May, 11:00am-12:00pm

Join Roy Lilley and Guy Gross as they unearth some of the challenges and solutions to truly making 'integration' a reality.

  • Roy Lilley, Health Policy Analyst, Writer, Broadcaster and Commentator on the National Health Service and social issues. Formerly the vice-chariman of the West Surrey and North East Hampshire Health Authority and formerly a Conservative member of Surrey Heath Borough Council where he was Mayor in 1988. 
  • Guy Gross,  Consultant at LaingBuisson, Healthcare Board IET, Speaker, Advisor, and Influencer in Health, Social Care and technology. Guy is a former doctor and serial entrepreneur who has worked across Social Care from commissioning, provision and supply to helping over 20 companies in wining their earliest contracts with the system.

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3. Apprenticeships and How they can Support Digital Transformation within Healthcare

Recorded: Wednesday 13th May at 11 AM.

Co-produced with BCS, The Chartered Institute for IT, and hosted by:

  • Euan Blair, Cofounder & CEO of WhiteHat
  • Sam Shah, Digital Health Advisor and Clinical Director
  • Wendy Dearing, FBCs, Fed-IP Leading Practitioner
  • Annette Allmark, Head of Apprenticeships


This webinar gave key insights into how having a skilled workforce will move forward adoption of technology in healthcare faster. Specifically looking at how apprenticeships, utilised in the right way, can do this.

BCS webinar 2


2. Patient Safety: Time for Questions? Non Covid-19 Care and Treatment webinar

Recorded: Wednesday, 6th May 2020 at 11:00 AM.

Produced by Patient Safety Learning and Health Plus Care, this webinar included a panel of patient safety experts, posing and answering questions relating to patient and staff safety. This included everything from leadership, safety culture, access to safe care, human factors, the challenges to this and innovative solutions including and recommended products/services.

The panellists included: 

  • Professor Maureen Baker CBE, Chair of the Professional Record Standards Body and past Chair of the Royal College of GPs
  • Dean Russell, MP for Warford & member of Health & Social Care Select Committee
  • Professor Mike Bewick, Chair of CECOPS and past Deputy Medical Director to Sir Bruce Keogh at NHS England
  • Dr Jane Carthey, Human Factors and Patient Safety Specialist
  • Mike Fairbourn, Chair of ABHI Patient Safety Working Group & BD Country General Manager 
  • Claire Cox, Associate Director of Patient Safety Learning and Clinical Care Outreach Sister

Patient Safety Webinar

1. What has changed in the world of data and AI in light of the current Coronavirus threat webinar

Recorded: Tuesday, 14th April 2020 at 11:00 AM.

The Digital Healthcare Show, part of Health Plus Care hosted a free online webinar on, What has changed in the world of data and AI in light of the current Coronavirus threat?

Co-produced with BCS, The Chartered Institute for IT, and hosted by Niamh McKenna, Managing Director, responsible for leading Accenture’s Health business in the UK, this webinar will give key insight into how urgent healthcare and public health needs are changing society’s outlook on the adoption of AI and the importance of data – and what this means for the future



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26-27 APRIL 2023 + ExCeL LONDON

Health Plus Care is supported by educational grants from various companies who have not influenced the meeting content or the choice of speakers. Sessions delivered with input from pharmaceutical or med tech companies are marked as such on the programme and a list of all event sponsors can be found here.