The importance of process against a backdrop of advancing technology

The Importance of Process Against a Backdrop of Advancing Technology: The talk sets out the key elements of the journey to successfully embrace technology within a care business. Starting with the problem to be solved, followed by the understanding of what ‘good’ looks like both today and in the context of technology.  It explores the importance of competence within the team and expectations of key stakeholders, finishing with some ‘golden rules’ in relation to embarking on the tech journey. Jenny will share some real life examples of how she has put this into practice within Right at Home UK.