Tea with Tobi ☕
Episode 5 l Ian Philp
On this week’s episode, Tobi is joined by CEO of Age Care Technologies Professor Ian Philp. Along with being a CEO, Ian is a professor in the care of older people and is an advisor to the WHO. In the episode, Ian explains the true needs of older people and why they are so frequently missed, Professor Philp highlights the greatest error the UK government made in the coronavirus response, and Tobi asks what reform the care industry needs in the next ten years.
Episode 4 l Vic Rayner l Why we need a care soap opera
Episode 3 l Zuva Chinhori & Jijo Jonny
Episode 2 l Tony Banks
In this week's episode of Tea With Tobi, Tobi is joined by the chairman of Balhousie Care Group, Scotland’s largest independent care provider, Tony Banks. Tony, an army veteran, founded Balhousie in the early 90s and has since grown Balhousie from a single care home to 27.
In the show, Tobi asks how Balhousie responded to the pandemic, what Tony’s take on government guidance was, and what he believes are the real obstacles for the care industry going forward.
Episode 1 l Sam Monaghan
We are so excited to announce that Season 4 of Tea With Tobi is finally here! In this week's episode of Tea With Tobi, Tobi is joined by the chief executive of Methodist Homes MHA Sam Monaghan. Sam explains to Tobi the real heartbreaking impact of social distancing in care homes, what kind of sacrifices carers made throughout the past year, and they discuss why the pandemic was a ‘social injustice’.
A little bit about Season 4... Season 4 is giving a platform to the individuals that continue to brave a storm of virulent strains, political dissonance and increasing danger during the Covid-19 Pandemic In this season you will hear from carers, academics, CEOs, industry leaders, and analysts. They will share what it was like on the front line, how government guidance unravelled, personal stories of heart breaking loss and how staff stood together in solidarity with compassion for those they cared for.
- Tea With Tobi: https://www.teawithtobi.com/
- Apple Podcasts: https://podcasts.apple.com/us/podcast...
- Spotify: https://open.spotify.com/show/6IV1fny...
- Google Podcasts: https://podcasts.google.com/feed/aHR0...
Huge thank you to our Season Sponsor: https://www.meetmybrian.com/ MeetMyBrian.com is an exclusive web-based application assisting care homes in arranging, managing and controlling both in-person and virtual visits during this Covid-19 pandemic. It provides a healthy communication system to the resident’s families and care homes.
What's the One Thing Care Homes Should Be Doing Right Now?

Hear our experts' thoughts from a marketing, PR and video production perspective!
Find York & Adam here:
Five on a Bike Ltd
Springup PR
Special thanks to our season sponsor:
The Access Group
Find the full episode & resources mentioned here
What Stories Are Care Homes Releasing to Combat the Recent Negative Media Coverage?
Forget the negative covid-19 reaction from the national media, local media is where people's trust lies and prime real estate for you to push out positive messages.
Luckily on this week's #TeaWithTobi

Find York & Adam here:
Five on a Bike Ltd
Springup PR
Special thanks to our season sponsor:
The Access Group
Find the full episode & resources mentioned here
Why is it Important for Care Home Leaders to Think About Video Right Now?
On this #TeaWithTobi

When people are faced with a tough choice between multiple homes, video could really help address concerns and set you apart from the competition!
Find York & Adam here:
Five on a Bike Ltd
Springup PRr
Special thanks to our season sponsor:
The Access Group
Find the full episode & resources mentioned here
Using Video To Promote Your Care Home In A Positive Light Post COVID-19
he best way to combat the negativity from the national media surrounding care homes during COVID-19 is to promote positive stories.
On this week's #TeaWithTobi☕️ we are joined by York Woodford-Smith and Adam James to discuss how care homes can use video and local media to reduce the effects of the negative publicity they've been receiving over the past couple of months - at no fault of their own. We discuss the types of stories that will reduce the concerns of families and give local media journalists the positive care home stories they are calling out for!
Find York & Adam here: https://www.linkedin.com/in/yorkwoodf... https://www.linkedin.com/in/%E2%98%85...
Special thanks to our season sponsor:
The Access Group
Using Video To Promote Your Care Home In A Positive Light Post COVID-19
On this week's #TeaWithTobi☕️ we are joined by York Woodford-Smith and Adam James to discuss how care homes can use video and local media to reduce the effects of the negative publicity they've been receiving over the past couple of months - at no fault of their own. We discuss the types of stories that will reduce the concerns of families and give local media journalists the positive care home stories they are calling out for!
How To Calculate The Lifetime Value Of A Home Care Customer
But whether this is your first venture into setting up a care business or you're expanding on your #carehome's offering, you'll want to set yourself up for success.
That's why on this week's #TeaWithTobi☕️ we've invited back legend in home care growth, Simon Crowther, to give you some tips for starting a home care business
On the full episode we ask Simon about determining your target area, calculating the value of a customer and even what to look for when buying an existing home care business.
Find Simon here: https://careskilled.co.uk/
simon@careskilled.co.uk
Special thanks to our season sponsor:
The Access Group
Find the full episode & resources mentioned here:
https://smooth.digital/…/how-to-calculate-the-value-of-a-…/…
#homecareservice #homecareservices #homecareagency
What To Look For When Buying A Home Care Business
Buying an existing #homecare business will save you a lot of time but it could be a huge risk if you buy a dud.
On this week's #TeaWithTobi☕️ you can help revent the latter and learn what to look out for from a man who's bought #homecare businesses himself: Simon Crowther.
Find Simon here: https://careskilled.co.uk/
simon@careskilled.co.uk
Special thanks to our season sponsor:
The Access Group
Find the full episode & resources mentioned here:
https://smooth.digital/…/how-to-calculate-the-value-of-a-…/…
#homecareservice #homecareservices #homecareagency
How To Decide What Area To Serve When Setting Up A Home Care Business
The best way to determine what to spend on growing your #homecare business is to know how much each customer is actually worth to you.
However, without having physical assets like #carehomes do, this might not seem like a straightforward process.
That's why on this week's #TeaWithTobi☕️ we've invited back legend in home care growth, Simon Crowther, to explain exactly how you can calculate the value of your home care customers.
Find Simon here: https://careskilled.co.uk/
simon@careskilled.co.uk
Special thanks to our season sponsor:
The Access Group
Find the full episode & resources mentioned here:
https://smooth.digital/…/how-to-calculate-the-value-of-a-…/…
#homecareservice #homecareservices #homecareagency
How Do Care Homes Achieve Outstanding?
On this week's #TeaWithTobi

Find Issac here:
https://www.linkedin.com/in/issactheophilos/
https://outstandingcarehomes.co.uk/
Special thanks to our season sponsor:
everyLIFE Technologies
Are There Common Trends In Companies With ‘Requires Improvement’?
On this week's #TeaWithTobi

Find Issac here:
https://www.linkedin.com/in/issactheophilos/
https://outstandingcarehomes.co.uk/
Special thanks to our season sponsor:
everyLIFE Technologies
Why should a care business consider animated video over live action video?
On this week's #TeaWithTobi

Find Kim here:
https://www.linkedin.com/in/kim-emson-animator/
https://kimemsonanimates.com/
Special thanks to our season sponsor:
everyLIFE Technologies
Is The Care Badge Really Going To Make A Difference?
We put that very question to one of the key people responsible for the care badge's success: Anoushka Farouk. Plus, we talk digital care tech and get Anoushka's views on change in the care sector. All this in the full episode of this week's #TeaWithTobi

Find Anoushka here:
https://www.linkedin.com/in/anoushkam79/
everyLIFE Technologies
Special thanks to our season sponsor:
everyLIFE Technologies
What Really Is Care Management Software?
On this week's #TeaWithTobi

Find Anoushka here:
https://www.linkedin.com/in/anoushkam79/
everyLIFE Technologies
Special thanks to our season sponsor:
everyLIFE Technologies
What Is The Framework For A Press Release About A Care business?
On this episode of #TeaWithTobi

Plus, if your #care business has been featured in local media before we'd love to hear about it below!
Find Adam here:
hello@springup-pr.com
https://www.linkedin.com/in/%E2%98%85-adam-james-%E2%98%85-0768ab24/
Special thanks to our season sponsor:
everyLIFE Technologies
What Types Of Care Stories Do Local Media Want To Hear?
Then, this week's #TeaWithTobi

You'll learn what stories local media are likely to feature about #carehome or #homecare businesses and exactly what you need to do to ensure your stories will be lapped up by journalists and land on the doorsteps of your local community.
Find Adam here:
hello@springup-pr.com
https://www.linkedin.com/in/%E2%98%85-adam-james-%E2%98%85-0768ab24/
Special thanks to our season sponsor:
everyLIFE Technologies
What Does A Great Care Business Look Like?
On this week's #TeaWithTobi

Find Sue here:
https://raisingthebarincare.co.uk/
https://www.linkedin.com/in/susan-jones-bsc-hons-psychology-a270ba21/
Special thanks to our season sponsor:
everyLIFE Technologies
What Are The Common Challenges That Prevent Growth In Care Businesses?

On this week's #TeaWithTobi

Find Sue here:
https://raisingthebarincare.co.uk/
https://www.linkedin.com/in/susan-jones-bsc-hons-psychology-a270ba21/
Special thanks to our season sponsor everyLIFE Technologies
Why Should Your Care Business Use Google My Business?
Find out in this #TeaWithTobi

Find Alfie & Heather here:
heather@cahootmarketing.com
https://www.cahootmarketing.com/
Special thanks to our season sponsor everyLIFE Technologies
What Is Content & Why Is It Important In Care?
You'll need to have good content to do it so watch this week's episode of #TeaWithTobi

Find Alfie & Heather here:
heather@cahootmarketing.com
Cahoot Marketing Limited
https://www.cahootmarketing.com/
Special thanks to our season sponsor everyLIFE Technologies:
everyLIFE Technologies
What Can Care Businesses Do To Reduce Staff Turnover?

Find Neil here:
neil@carefriends.co.uk
https://www.linkedin.com/in/neil-eastwood-334344/
Special thanks to our season sponsor everyLIFE Technologies:
everyLIFE Technologies
How Can Care Businesses Use Marketing Techniques To Recruit Staff?
On this week's #TeaWithTobi

Find the full episode & resources mentioned here: https://smooth.digital/the-secrets-to-recruiting-and-retaining-care-staff
Find Neil here:
neil@carefriends.co.uk
https://www.linkedin.com/in/neil-eastwood-334344/
Special thanks to our season sponsor everyLIFE Technologies
#carehome #homecare #careshow
What Are The Common Traits In Outstanding Care Leaders?
Did you know that outstanding leaders in the care sector actually share some very specific traits?
What if you were to use this this knowledge when recruiting or selecting staff for promotion in your #carehome or #homecare business. The result would be powerful!
Find Sophie here:
@SophieCoulthard
@Judgement Index UK
Special thanks to our season sponsor everyLIFE Technologies:
@everyLIFETech
Find the full episode & resources mentioned here: http://bit.ly/2S3Vq4Q
What Can Care Companies Do To Empower Their Staff?
You've probably heard the hype around empowering your staff...but is this really the best thing for your care business?🤔
On this week's #TeaWithTobi☕️ Sophie shares some practical ways to easily establish who you should empower, and who you definitely shouldn't in your #carehome or #homecare business!
Find the full episode & resources mentioned here: https://smooth.digital/why-leadership-culture-is-so-importa…
Find Sophie here:
Judgement Index UK Ltd
Special thanks to our season sponsor everyLIFE Technologies:
everyLIFE Technologies
#carehome #homecare #careshow
How To Transform Your Home Care Business By Investing In Your Staff
Want to find out how Simon Crowther took a failing #homecare business and grew it to 1000 hours in a mere 6 months by investing in his staff? Don't miss this snapshot from this weeks episode of #TeaWithTobi☕️.
Find Simon here:
Care Skilled
Special thanks to our season sponsor everyLIFE Technologies:
everyLIFE Technologies
#homecare #carehome
How To Maximise The Value Of Your Home Care Business
We kick off #TeaWithTobi☕️ Season 2 with a fantastic episode packed with practical advice from a legend in #homecare business growth: Simon Crowther.
Discover the fundamentals that allowed Simon to grow his own home care business from 1 very hands-on office with his brother to 7 autonomous offices with almost 500 staff that were bought by a PLC."
Find Simon here:
Care Skilled
Special thanks to our season sponsor everyLIFE Technologies
#homecaremarketing #caresector