Frequently Asked Questions

Who organises The Residential & Home Care Show?

CloserStill Media organises leading and award-winning healthcare conferences and exhibitions – including The Respiratory Show, The Pharmacy Show, Pharmagora Plus, The Acute & General Medicine Conference, Best Practice, Clinical Pharmacy Congress, The Dentistry Show, and The London Vet Show.

Can I transfer my delegate pass to a colleague?
Yes. You may transfer your delegate pass up to the day of the event should your work/personal circumstances change and prevent you from attending the event on either day. Please refer to the non-attendance fee.

How do I transfer my delegate pass?
Please email with details for the person taking your place.

What if I register but can’t attend - is there a non-attendance fee?
Your pass will remain completely fully-subsidised if you attend even for half a day. Delegates who do not attend and do not cancel their place by 1st April 2023 will be liable to pay the £99+VAT non-attendance fee.

Where is the event taking place?
London Excel, 26th and 27th April 2023

Where do I get travel and accommodation information from?
Please refer to the travel and accommodation page

Can I use my attendance for CPD? 
Yes – the conference is self-certified. There will be record aids available online for each conference session you attend mapped to CPD requirements allowing you to turn your attendance into CPD records.

Over 18's only
This exhibition is a trade event and the nature of the exhibits during the open period will reflect this, as such, it is not a suitable environment for children and minors. Due to health and safety regulations, we are unable to admit anyone who under 18.  

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Dates and venue

26-27 APRIL 2023 + ExCeL LONDON