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Cristina Serrao

Cristina Serrao

Lived Experience Ambassador, NHS England and NHS Improvement
Cristina joined the NHS in 2018 as London’s first musculoskeletal Patient Director. She champions both the promotion of patient leadership and the active involvement of lived experience in all aspects of the planning, design and delivery of care through coproduced clinical pathways. She has health and care experience at local, regional and national level. Currently Lived Experience Ambassador, Experience of Care, NHSEI and co-leads the Beneficial Changes Network Patient /Carer work stream. She radiates enthusiasm for her patient and community work, her patient involvement is extensive, with a strong passion for justice and health inequalities to be faced head on.
Sessions