Sarah O'Callaghan

Sarah O'Callaghan

Head of Business Development, Taking Care
Sarah O’Callaghan is the Head of Business Development at Taking Care, part of AXA Health, the UK’s largest provider of personal alarms to vulnerable and elderly customers. Taking Care provides 24/7 cover to its customers via three Emergency Resolution Centres (in Exeter, Ashburton and Chichester) and is the UK’s fastest growing provider of emergency monitoring services to vulnerable customers, especially after a fall has occurred. Taking Care has provided services from Devon for over thirty years and has supported over 180,000 Loved Ones to live an independent and active life while remaining in their own home. Taking Care works with a range of leading consumer brands, including Age Co and Brain in Hand, and is also the chosen partner to some of the UK’s largest councils and housing associations. Dealing with around 2,500 emergency calls per day, Taking Care provides a lifeline to customers and can provide support either via local contacts or a referral to the appropriate emergency services. Sarah has extensive experience in the TEC industry having worked in the field since 2005 and is passionate about working with Taking Care’s customer base and end users to provide an excellent service. Part of the Senior Leadership Team Sarah is responsible for the development and delivery of business opportunities and partnerships, along with growing Taking Care’s current customer base whilst venturing into new markets.

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Dates and venue

18-19 MAY 2022 + ExCeL LONDON