Tom is a biomedical engineer by background and worked for a management consulting firm before identifying an opportunity to improve hospital outpatient appointment bookings. In 2012, he launched his own company, DrDoctor with two other founders. Tom started the business because of his own personal experience of sitting in an outpatient department, watching patients struggling to get the appointment they needed at the right time. He felt there had to be a way of enhancing this process with technology to improve the experience for these patients. DrDoctor is now live in over 35 NHS trusts and helps over 10 million patients.